ADES BudgetSupport
Need help with ADES Budget? Email sturkpulse@gmail.com — we usually reply within 2 business days. Please include the email address of your ADES account.
I forgot my password
Tap "Forgot password?" on the sign-in screen and enter your email. Use the 6-digit code we send to set a new password. If it does not arrive, check your spam folder.
How do I cancel my Premium subscription?
Subscriptions are managed by Apple. Open iPhone Settings > [your name] > Subscriptions > ADES Budget and tap Cancel Subscription. You keep Premium until the end of the paid period.
I paid but Premium is not active
Make sure you are signed in with the same ADES account you used when purchasing, then open Premium and tap Restore Purchases.
How do I get a refund?
Refunds are handled by Apple at reportaproblem.apple.com
What happens to records added offline?
They are stored on your device and sent automatically when you reconnect. The "offline" bar at the top shows how many changes are pending. If you sign out before they are sent they are lost; the app warns you.
Can I export my data?
Yes: Profile > Export Data. Text export is free; PDF reports and Excel (CSV) are Premium.
How do I delete my account and data?
Profile > Security and privacy > Delete account. Details: ades-gelir-gider.vercel.app/en/delete-account
Are prices and insights financial advice?
No. Currency, gold and crypto prices come from third-party sources and may be delayed. Insights are calculated from your own entries and are for information only.